Job Description
About Sam’s MAPS
At Sam’s Club, we are member obsessed. We look to add value to the Sam’s Club membership, and we partner with suppliers to bring unique and exciting values to our members. Sam’s Club Member Access Platform [MAP] is the nexus of the Supplier -Marketer- Merchant partnership and are responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights. This is a unique opportunity to join a fast growing, highly visible team within Sam’s Club. We believe all digital advertising can be targeted and accountable – and we have Sam’s Club first party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth; Sam’s and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling Sam’s overall growth strategy.
What You’ll Do:
- Drive the execution of multiple business plans and projects by identifying customer and operational needs.
- Develop and communicate business plans and priorities, remove barriers and obstacles that impact performance, and provide resources to ensure performance standards are met, adjusting performance as needed.
- Provide supervision and development opportunities for associates by fostering a team-based work environment, establishing performance expectations, and conducting regular performance evaluations.
- Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training associates and ensuring compliance with the Open Door Policy.
- Manage budgets and address financial challenges and issues due to environmental, industry, and economic factors.
- Build and articulate the business case and return on investment.
- Derive insights from relevant data models and reports, advising customers, sellers, and stakeholders on complex business issues.
- Develop new organizational-wide processes.
- Proactively engage in the external community to build Walmart’s brand and learn more about industry practices.
- Lead cross-functional strategic initiatives, encouraging the team to cultivate relationships across businesses and markets.
- Collaborate with partners in the value chain to foster beneficial working relationships and achieve positive outcomes across international markets.
- Seek out individuals with diverse perspectives to help foster creativity and personal growth.
- Recommend solutions to sales forecasting issues in an effective and timely manner.
- Guide the implementation of online advertising strategies.
- Track and monitor the performance of online advertisements, adjusting campaigns based on results.
- Implement sales forecasting standards.
- Evaluate best practices in sales forecasting within the industry.
- Establish shared goals and create information-sharing platforms to foster collaboration.
- Advise on complex problems and provide solutions for online sales platforms.
- Develop and implement operational guidelines for online sales platform users.
- Evaluate high-level data flows between online sales and digital marketing systems.
- Operate and maintain multiple online sales systems and subsystems.
- Train others on the use of online sales platforms to improve selling efficiency.
- Assess the impact of assortment mix and choose methods for translating sales projections and product mix gaps into assortment development requirements.
- Effectively engage with customers, stakeholders, and sellers to gain and leverage insights into their business categories.
- Demonstrate understanding of product solution features for complex to highly complex areas of customers' businesses and assist in sales for these products.
- Lead sales activities for simple to moderately complex products available across homogenous markets and specific customer segments by articulating product solution features and value propositions.
What You’ll Bring:
- Relevant financial and business management expertise: Understand key performance indicators, budgeting, and industry-specific financial trends and best practices.
- Deep understanding of business choices and their impact on the business context and financials.
- Appropriate application and understanding of data ecosystems, including data management, quality standards, and governance.
- Understanding of the business value of data, data-enabled insights, and decisions in advertising solution-specific business models and analytics.
- Experience with forecasting techniques, tools, models, sales pipelines, AOP Sales systems, CRM systems like Salesforce, HubSpot, PIO, DocuSign, and Tableau.
- Experience in stakeholder identification and mapping, stakeholder analysis, communication, engagement techniques, and management effectiveness tools and methods.
- Fluency in specialized business vernacular.
- Knowledge of product and service solutions offered by the business area.
- Ability to understand customer requirements and articulate gaps in current product features to leadership teams and relevant stakeholders.
- Knowledge of programmatic and online advertising platforms, such as Demand-Side Platform (DSP) and Supply-Side Platform (SSP).
- Knowledge of ad optimization tools, such as AdWords graders.
- Understanding of advertising technical capabilities, such as ad servers (e.g., Google) and ad trade desks.
- Grasp of software quality assurance methodologies, tools, processes, and checkpoints.
- Confident knowledge of emerging technology and industry trends, including product and technology innovation.
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