Job Description

We are seeking a Field Service Engineer for one of our clients in Washington, DC.

Job Description:

• You'll be a key part of a cross-functional team that helps critical institutions solve their most pressing problems. Together with a team of analysts, developers, technical project managers, and systems experts, you will be directly responsible for keeping a Palantir system running smoothly and securely. You'll serve as the team's expert and owner for all things systems administration. You are the first line of defense against a variety of threats to the uptime of your servers.
• On calm days, you'll be proactively keeping things safe and secure through the implementation of industry best practices, security updates, and Palantir-developed systems automation. When the unexpected occurs, you'll follow the trail of monitoring alerts and log messages to the source of the trouble, triaging outages and working with your team to understand what went wrong and how to fix it for good.

Key Responsibilities:

• Administer enterprise Linux servers, including operating system patching, security hardening, monitoring, and troubleshooting.
• Administer AWS cloud accounts with Terraform, as well as troubleshooting and debugging via the AWS Console and CLI
• Handle the operations of data storage and indexing systems, including monitoring, backup management, and upgrades.
• Configure and maintain web server,s including monitoring and configuration management.
• Work with customer IT teams to coordinate changes and troubleshoot intersystem problems.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, Engineering or a related field
• Proven experience in designing, deploying, and managing Kubernetes clusters in production environments.
• Strong knowledge of containerization technologies such as Docker and container orchestration with Kubernetes.
• Proficiency in scripting and automation using tools like Bash, Python, or Ansible.
• Familiarity with CI/CD pipelines and tools (e.g., GitLab CI).
• Excellent communication and interpersonal skills for working closely with tenants.
• Ability to understand and translate application requirements into Kubernetes configurations

Clearance:

• An active TS/SCI clearance is mandatory, and all work will be done in person.

Strong Candidates Will Meet the Following Qualifications:

• Experience with Linux system administration
• Ability to troubleshoot server hardware failures.
• Understanding of Amazon Web Services
• Applied knowledge in operating system security and hardening.
• Ability to automate repetitive tasks using Ansible, Python, or a similar language.
• Experience in patch and configuration management in enterprise production environments
• Exposure to the operation and configuration of database and web server technologies
• Unwavering commitment to operational security and best practices

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