We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.
The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment
Your main responsibilities:
1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.
2. Expedites orders with feeder factories.
3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.
4. Provides assistance with resolving customer complaints.
5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)
6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.
7. Releases orders to manufacturing (picking lists, etc.)
8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.
Compensation details: 21-24 Hourly Wage
PI11c6d72c36f9-30492-36168603
...NO RECRUITERS PLEASE Position: Brokerage Manager & Growth Leader Industry : Commercial Real Estate Location: North DFW (McKinney... .... We also operate a specialized national division focused on car wash industry sales, M&A, and advisory. Our company culture is...
...Description Contract Applications Engineer Mid (UX Researcher) Menlo Park, CA 12+ Months Note: Must have qualitative research experience not just quantitative Hands on qualitative research (focus groups, interviews, etc.) Mixed method experience (both qualitative...
...Looking for experienced gutter installers advancement to team lead positions possible. We work year round and have an awesome work environment. Compensation is between $20-$25 per hour plus quarterly bonuses and annual bonuses. Join our team and make 2024 a great year...
...will enjoy a high degree of independence and will use your criminal justice expertise to make your community safer. What are the job... ...employee in this role? ~$30.00 to $35.00 per hour (depending on experience)~ Company laptop and mobile phone Because of...
...your resume today! Key Responsibilities: Serve as a strategic right hand to the CEO, managing a fluid calendar, coordinating travel, and ensuring smooth transitions between high-impact meetings and events. Craft and edit executive-level communications with clarity...